[vc_row row_mask_bg=”” row_arrow=”” css=”.vc_custom_1488451270162{margin-bottom: 50px !important;}”][vc_column][vc_custom_heading text=”Capstone Servicing ” font_container=”tag:h1|font_size:35px|text_align:left|color:%23333333″ use_theme_fonts=”yes” el_class=”site_bold_heading”][vc_column_text]Located in Austin, TX, we specialize in providing a hands on customer care to both Lenders(s) and Borrower(s) to ensure every transaction is handled with Experience, Transparency and Trust.[/vc_column_text][vc_custom_heading text=”Lender Benefits” font_container=”tag:h2|font_size:20px|text_align:left” use_theme_fonts=”yes”][vc_column_text]

  • Personalized Support – We answer our phone and return all voicemails
  • Online Access with accurate detailed reports of portfolio activity
  • Personal support on delinquent accounts
  • Professional services for loan documentation, collection and foreclosure
  • On demand account information- Professional reporting to financing partners when needed
  • IRS annual reporting for 1099 lender interest statements

[/vc_column_text][vc_custom_heading text=”Borrower Benefits” font_container=”tag:h2|font_size:20px|text_align:left” use_theme_fonts=”yes”][vc_column_text]

  • Personalized Support- We answer our phone and return all voicemails
  • Trained staff to help with past due monthly payments
  • Payment coupons to improve timely payments
  • Archived transaction history for accurate accounting of payment history
  • Year-end tax and interest statements (1098)

[/vc_column_text][vc_custom_heading text=”Overall Benefits” font_container=”tag:h2|font_size:20px|text_align:left” use_theme_fonts=”yes”][vc_column_text]

  • Professionally serving both sides of the loan transaction to ensure a successful outcome
  • A state of the art loan servicing platform to manage account information
  • Online access with personalized support for both sides
  • 3rd party handling of payoffs to ensure accurate figures for both sides

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